Terms of Service

GaugeWell provides operations consulting, systems integration, workflow optimization, and related technology services. Specific services, deliverables, and timelines are defined in individual service agreements or statements of work ("SOW") between GaugeWell and the client.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with reasonable notice to affected clients.

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Grant appropriate access to systems and data as required for agreed-upon integrations
• Maintain valid authorization for all third-party accounts and APIs we connect on your behalf
• Comply with all applicable laws and third-party platform terms
• Promptly notify us of any changes that may affect service delivery

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Transmit malicious code or interfere with system operations
• Access data or systems without proper authorization
• Engage in any activity that could harm GaugeWell, its clients, or third parties

Payment terms are specified in individual service agreements. Unless otherwise agreed:

• Invoices are due within 30 days of issuance
• Late payments may incur interest at 1.5% per month
• We reserve the right to suspend services for overdue accounts
• All fees are non-refundable unless otherwise specified in writing

Client Data: You retain ownership of all data you provide to us. You grant us a limited license to use such data solely for the purpose of delivering services.

GaugeWell IP: We retain ownership of all methodologies, tools, frameworks, and pre-existing intellectual property used in service delivery. Custom deliverables are subject to the terms of individual service agreements.

Both parties agree to maintain the confidentiality of proprietary information disclosed during the engagement. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law or as necessary to perform the agreed-upon services.

To the maximum extent permitted by law:

• GaugeWell shall not be liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the fees paid by you for services in the twelve (12) months preceding the claim
• We do not warrant that services will be uninterrupted, error-free, or meet specific business outcomes

Either party may terminate services with 30 days' written notice. We may terminate immediately if you breach these Terms or fail to make required payments.

Upon termination, you remain responsible for fees incurred prior to termination. We will provide reasonable assistance in transitioning data and services, subject to payment of outstanding amounts.